If you have any questions or would like to order Photo Manipulation feel free to reach out to us. For all other services, you can easily place your order by contacting us!
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Frequently asked questions
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Will I receive my photos within 24 hours?
Absolutely! Our dedicated global team operates 24/7 to ensure your photos are delivered within 24 hours—always with a focus on speed and quality.
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What if I need revisions after my photos are delivered?
Your satisfaction is our priority. If you require any adjustments after delivery, simply let us know—we’ll make the necessary changes until you are completely satisfied. We believe in building lasting relationships through exceptional service.
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How many photos should I submit for HDR or Flambient editing?
You only need to order the number of final edited images you need. There’s no requirement to place an order for each individual bracketed shot.
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What file format should I submit for the best editing results?
For optimal editing quality, we recommend submitting RAW files, as they offer greater flexibility and detail. However, we can also work with JPG files if RAW is not available.
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How many bracketed shots are recommended for HDR editing?
We suggest uploading 3 to 7 bracketed images for optimal HDR results. To ensure effective window pulls, it's important that the darkest bracket retains detail and avoids overexposure, especially in window areas.
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Can I request a specific editing style?
Absolutely! If you have a preferred editing style, feel free to share your instructions. You can include these details in the designated field at checkout, and we’ll tailor the edits to match your vision.
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Will I have a dedicated editor for all my projects?
Yes, you’ll be assigned a dedicated editor for your projects. We value consistency and quality, and having the same editor ensures your photos maintain a uniform look that aligns with your unique style and preferences.
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What payment options are available?
We accept a wide range of payment methods, including Visa, MasterCard, American Express, PayPal, and region-specific options like Bancontact and iDEAL. For recurring clients submitting over 150 photos per week, we also offer the convenience of post-delivery payment.
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How do I upload my photos?
You can upload your photos using any file-sharing service like Google Drive, Dropbox, or WeTransfer. Just make sure the link settings allow access to anyone with the link. You can then share the link—along with any specific instructions—on the checkout page in the designated fields.